Amazon Q3 earnings fall short, blames labor shortage and higher wages

Source: Andrew Martonik / Android Central

While Amazon continues to rake in billions each quarter, the company also continues to miss analyst expectations, as shown by Thursday’s Q3 financial earnings report.

Amazon reported more than $110 billion in revenue, up 15% from the same period last year. However, that falls just short of analyst estimates of nearly $112 billion. CFO Brian Osofsky says that while Amazon’s operations are normally well-staffed and optimized, “labor shortages and supply chain disruptions upset this balance and resulted in additional costs to ensure that we continue to maintain our service levels to customers.”

Additionally, Amazon CEO Andy Jassy expects this to continue into Q4 with “several billion dollars of additional costs” incurred from labor shortages, increased wage costs, and higher costs of shipping and freight. However, he notes that Amazon is doing what it can to minimize the impact on customers. “It’ll be expensive for us in the short term, but it’s the right prioritization for our customers and partners,” he says in a press statement.

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That said, Amazon is estimating a fairly weak holiday season, with operating income somewhere between $0 and $3 billion, representing a sharp decline from the $6.9 billion it made in Q4 last year.

And it certainly doesn’t help that Amazon has a myriad of legal battles diluting its focus. The company was recently accused of lying to Congress about product discrimination on its marketplace and, with recent insights pointing to the company using third-party seller information to develop and promote its own competing products.

Additionally, Amazon faces a new bill from Senator Amy Klobuchar that it says “would jeopardize Amazon’s ability to operate a marketplace for sellers.” However, with the holidays just around the corner, it will be interesting to see how the company fares even as the pandemic slows down in many parts of the world, especially compared to last year.

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