Mobile DealsThursday 23rd Feb 2012 1,634,061
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Porting Your Mobile Number to a New Network

If you've already got a mobile phone and are considering moving to another network you'll no doubt want to keep your existing mobile phone number. The technical term for moving a number is "number porting" and it's very quick and easy - in essense the procedure is

  1. Contact your current network and ask for a Porting Authorisation Code (PAC) - there's no charge for this
  2. Order your new mobile phone through MyMobileDeal.com
  3. Your new mobile will arrive with a temporary number
  4. Contact your new network and give them the PAC code and your number will move to your new mobile

The only exception is if you're moving to Vodafone, in this case you need to get your PAC from your current network before ordering your new mobile.

Your current network is obliged to give you a PAC provided you've completed your contract (ie been with them for the minimum number of months on your contract) and you don't owe them any money.

How long does it take to port my number?

Once you ask your network for a PAC they're obliged to give it to you within a few days, although some networks will give it to you there and then. You can then order your mobile and in most cases this will arrive the next day, at this stage give the PAC to your new network and your number transfer will be completed in around two working days. Your PAC is only valid for 30 days - if you don't use it within that time it will expire.

Can I port a pay as you go number to a contract?

Yes. The process is exactly the same as above. Please try to use up your existing payg credit first as this will be usually be lost when your number is transferred.

Can I transfer my number to the same network?

No. If you want to take out a new contract with the same network this would be classed as an upgrade - contact your existing network and they'll be happy to help you upgrade your mobile.

Moving a number to Orange

It's very simple to transfer an existing pay as you go or contract phone number from another network to Orange. Contact your current network and ask them for a PAC then order your new mobile. When your mobile arrives it will have a temporary number so you can make/receive calls straight away. Now contact Orange Customer Services on 0800 079 4000 advise them you wish to port your number and give them your PAC. Within a day or two your number will be transferred to your new phone and your temporary number will be cancelled.

Porting a number to Three

It's easy to port your existing pay as you go or contract phone number from another network onto Three. Contact your current network and ask them for a PAC then order your new Three mobile. When your mobile arrives it will have a temporary number so you can make/receive calls straight away. Now contact Three on 0870 7330 333 tell them you wish to port your number and give them your PAC. Within a day or two your number will be transferred to your new mobile and your temporary number will be cancelled.

Transferring a number to Vodafone

If you're intending to move to Vodafone the procedure to transfer your number is slightly different to other networks. Start by contacting your current network and requesting a PAC then order your new mobile, you'll be asked to enter your PAC and existing phone number when you order. When your new mobile arrives it will take a day or two for your existing number to be transferred. Please note that it is not possible to move a number to Vodafone after your phone has been connected.

Moving a number to O2

Contact your current network and ask them for a PAC then order your new O2 mobile. When your mobile arrives it will have a temporary number so you can make/receive calls straight away. Contact O2 Customer Services on 0870 241 0202 tell them you wish to move your number and give them your PAC. Within a day or two your number will be transferred to your new O2 mobile and your temporary number will be cancelled.

Porting a number to T Mobile

Contact your current network and ask them for a PAC then order your new T Mobile mobile. When your mobile arrives it will have a temporary number so you can make/receive calls straight away. Contact T Mobile Customer Services on 0870 606 0139 tell them you wish to move your number and give them your PAC. Within a day or two your number will be transferred to your new T Mobile phone and your temporary number will be cancelled.

Porting an O2 number to an iPhone

If you already have a mobile with O2 and you'd like to order an iPhone with O2 you can port your existing number to your new iPhone. Simply contact O2 on 0870 241 0202 to reuqest a PAC then follow the procedure above.

If you have any questions about porting your number please contact us and we'll be happy to help.